FAQs
HOW DO I PRINT PATTERNS FROM YOUR SITE?
You can print patterns from our website in two ways:
- Download a copy of the pattern in Adobe Acrobat Reader PDF format to your computer and print it from there.
- Print directly from your browser.
Most computers come with Adobe Reader installed, which allows you to view PDF files. If you need it, you can download a free copy here.
CAN YOU PRINT MY PDF PATTERN FOR ME?
We regret to inform you that we are unable to print PDF patterns on your behalf. However, if you are having trouble printing, consider these alternatives:
- Visit a local copy or printing shop that can print it for you.
- Use online printing services where you can upload your PDF patterns, and they will print and ship them to you for a fee.
HOW CAN I GET HELP WITH ONE OF YOUR PATTERNS?
For assistance with a pattern, please email us or contact us here to submit a ticket. We aim to respond within 2 to 12 hours.
CAN I SELL ITEMS MADE USING YOUR PATTERNS?
Items created from our patterns may be used for personal purposes only. Selling these items or using them for any commercial purposes without explicit permission is not allowed. If you wish to seek permission, please contact us. Additionally, our patterns are protected by copyright and cannot be resold.
WHY CAN'T I GET A PATTERN IN A DIFFERENT SIZE?
We are unable to provide every pattern in every size due to the significant effort required to modify and test each design. Some patterns may not adapt well to larger or smaller sizes. Generally, you can expect adult items to be available in sizes ranging from XS to 2X, but we cannot remake older patterns to fit this sizing guideline.
HOW CAN I DETERMINE A PATTERN'S DIFFICULTY LEVEL?
Our patterns are rated by skill level:
- Beginner: Basic stitches, including increasing, decreasing, and finishing techniques.
- Easy (Beginner+): Simple stitch patterns and/or shaping.
- Intermediate: More complex stitch patterns and charts.
- Intermediate+: Multiple stitch patterns within a single pattern and more involved shaping.
- Experienced: Intricate stitch and color patterns, along with complex shaping and finishing techniques.
ARE THERE ANY TAXES OR DUTIES?
We do not charge shipping or taxes for our PDF files, regardless of your location.
HOW SECURE IS MY PERSONAL INFORMATION?
At LoovableTrade, we prioritize your privacy and security. We use 128-bit SSL (Secure Sockets Layer technology) encryption to protect your credit card information and personal details during transmission, the same level of encryption used by major banks worldwide. Your credit card information is used solely for completing the requested transaction and is not stored afterward.
HOW CAN I CONTACT YOU?
You can reach us via email at support@loovabletrade.com. Our team strives to respond within 2 to 12 hours.